Carey Price's name was added to the Hockey Hall of Fame's Class of 2026 on August 10, alongside Patrice Bergeron, Pekka Rinne, Keith Tkachuk, and Cindy Curley. The induction ceremony is set for November 7–9, 2026, in Toronto. For Canada, the announcement is unmistakably a hockey moment. But embedded in Price's story — the knee injuries, the years away from the ice, the October 2021 phone call he made to the NHL/NHLPA Player Assistance Program — is a workplace mental health story that every employed Canadian should pay attention to.
The Career That Almost Wasn't
On October 7, 2021, at the height of his legacy — just months after leading the Canadiens to the Stanley Cup Final — Carey Price disappeared from training camp. He entered a residential treatment facility through the NHL/NHLPA Player Assistance Program, a joint program covering mental health, addiction, and substance use.
Thirty days later, he chose to speak publicly rather than let the silence interpret itself.
"Over the last few years I have let myself get to a very dark place," Price said upon returning to his teammates, "and I didn't have the tools to cope with that struggle." He disclosed substance use as the underlying issue. He completed the full 30-day program. He came back.
Now, less than five years later, he is being inducted into hockey's highest honour. For mental health professionals, that trajectory — from active crisis to Hall of Fame — is exactly the kind of outcome that early, structured support is designed to make possible.
What the NHLPA Got Right — and Where Canadian Workplaces Fall Short
The NHL/NHLPA Player Assistance Program is confidential, voluntary, and built directly into the collective bargaining agreement. Every NHL player has guaranteed access. The program covers residential treatment costs in full, and participation carries no formal career penalty.
Most employed Canadians have a parallel structure available to them: an Employee Assistance Program (EAP). But the comparison breaks down quickly in practice.
According to the Mental Health Research Canada's Beneva EAP Access and Use report, only 33% of Canadians report having access to an EAP at all. Among those who do have access, just 10% would contact their EAP first when facing a mental health concern. Annual utilization rates across Canada hover near 10%, meaning roughly 90% of covered workers never use the benefit.
The reasons are well-documented: 35% of non-users cite low awareness, 25% doubt the program's effectiveness, and 23% fear a confidentiality breach — that their employer will somehow learn they called.
The cost of that inaction is not abstract. Every week, 500,000 Canadians miss work due to mental health challenges, according to Opening Minds, a Canadian mental health research and education organization. The annual cost to Canadian workplaces from untreated mental health conditions is estimated at $16.6 billion in lost productivity.
Carey Price had a program that worked, and he used it. The question for the rest of Canada is: what happens to the worker who struggles in silence because they don't know their EAP exists — or don't trust it?
Note: This article discusses mental health and substance use. If you or someone you know is in crisis, the Drug and Alcohol Helpline (1-800-565-8603) and Canada's Suicide Crisis Helpline (call or text 988) are available 24/7, free of charge.
When a Mental Health Professional Becomes Essential
Employee Assistance Programs typically provide short-term counselling — most plans cover 6 to 12 sessions with a registered therapist or addictions counsellor. For many workers dealing with moderate stress, relationship strain, or early-stage anxiety, this is genuinely sufficient.
But what Price described — years of escalating pressure, a "dark place" compounded by physical pain (his knee injuries were a constant presence by 2021) and the psychological weight of being Canada's most scrutinized goalie — is a clinical picture that benefits from professional assessment, not just intake counselling.
Registered psychologists and addictions counsellors bring structured assessment tools: the AUDIT-C for alcohol use, PHQ-9 for depression severity, the AUDIT questionnaire, and clinical interviews that establish severity and appropriate level of care. That assessment determines whether outpatient counselling, intensive outpatient programming (IOP), or residential treatment is the right fit.
A mental health professional working with an EAP referral can also coordinate with a family physician, navigate provincial mental health pathways, and flag comorbidities — chronic pain and substance use frequently co-occur, as do anxiety and opioid dependency. Without a proper clinical assessment, workers often receive support that doesn't match the actual severity of their situation.
What Happens When You Actually Call: A Concrete Scenario
Consider the case of Marc, a 41-year-old construction site supervisor in Ontario who had been managing chronic shoulder pain since a fall from scaffolding in 2023. Over 18 months, his prescription use escalated from the prescribed daily dose to roughly double. He was taking additional pills to get through long shifts, and then struggling to sleep without them.
His company had 340 employees. His collective agreement included an EAP through a national provider. Marc had received the EAP card at onboarding. He'd never called.
After a difficult conversation with his partner, he found the number on his company's intranet. He called on a Wednesday morning. By Friday afternoon, he had completed a phone intake with a registered addictions counsellor. The assessment identified moderate-to-severe opioid dependency with co-occurring insomnia.
Within three weeks, Marc was enrolled in an intensive outpatient program — three evenings per week for 12 weeks — with the first 8 sessions covered by the EAP and the remaining costs at 80% through his extended health benefits. His total out-of-pocket cost for the 12-week program: under $400.
The if/then is this: if Marc had called within the first six months of his escalating use, the clinical picture would likely have been mild-to-moderate, manageable with outpatient counselling alone — zero additional cost beyond the EAP sessions. By waiting 18 months, he required intensive outpatient programming. Had he waited another year, residential treatment — with an associated leave of absence — becomes statistically more probable.
According to Health Canada's Employee Assistance Services framework, federal EAPs are free, voluntary, and strictly confidential — employers cannot access individual usage records. Provincial privacy legislation reinforces this. The firewall that workers fear doesn't exist the way they imagine it does.
Hall of Fame Resilience Doesn't Belong Only to Athletes
Carey Price will stand in Brookfield Place in Toronto in November 2026 having done something most people cannot: he publicly named his struggle, sought professional help through his employer's program, and stayed in treatment long enough for it to work.
The mental health pressures that Canadian hockey fans felt during the Stanley Cup playoffs this spring were real, and documented. But what athletes like Price carry — the physical pain, the identity collapse, the invisibility of struggle behind a public face — is a different category of pressure. And yet the response, at its core, is the same: assess, reach for support, follow through.
That path is open to every Canadian worker. The programs exist. The confidentiality protections are real. The clinical expertise is accessible.
Five Steps to Take Now
Understanding your options before a crisis is far more effective than navigating them during one. Here's what to do:
- Find your EAP number this week. Check your employment agreement, company intranet, or benefits package. Most EAPs are accessible 24/7 by phone.
- Understand the confidentiality rules. Your employer cannot access individual EAP usage data. This is governed by federal and provincial privacy law — not just a company policy.
- Know what's covered. Typical plans include 6–12 sessions with a registered therapist or counsellor. Addictions programs, psychiatric referrals, and intensive outpatient programs are often accessible through EAP referrals.
- Act early. The earlier the assessment, the lower the clinical complexity — and the lower the cost to you, your recovery, and your job security.
- Consult a mental health professional directly. If your EAP sessions run out or you need a specialist beyond what the plan covers, psychologists and addictions counsellors available through Expert Zoom can provide independent assessments and care plans tailored to your specific situation.
Carey Price didn't reach the Hall of Fame by handling everything alone. At the hardest point in his career, he asked for help through the program his employer provided. He completed the treatment. He came back.
That's not a hockey story. That's a blueprint.

Maya MacDonald