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Please try again.","Check your inbox to reset your password.",{"empty":543,"loading":544,"viewAll":545,"noCities":546,"pageTitle":547,"citiesCount":548,"otherCities":549,"regionLabel":550,"totalCities":551,"activeCities":552,"pageSubtitle":553,"averageRating":554,"detailSubtitle":555,"featuredCities":556,"viewDepartment":557,"departmentLabel":558,"groupedByRegion":559,"metaDescription":560,"otherCitiesNote":561},"No departments available for this region.","Loading departments…","View all departments","No cities","All Departments","{count} cities","Other cities in the department","Region","Total Cities","Active Cities","Find an expert near you","Average Rating","Discover the experts available in Department {name} across its {count} cities.","Featured Cities","View department","Department","By Region","Explore our experts by department. Over 200 specialisms available across France.","Informative list — not all cities currently have a dedicated page.",{"back":535,"title":563,"errors":564,"submit":568,"address":569,"businessInfo":577,"personalInfo":581},"Update your details",{"uploadError":565,"fileTooLarge":566,"fileFormatUnsupported":567},"Error uploading file","File must not exceed 5MB","Unsupported file format","Update information",{"city":570,"title":571,"france":572,"street":571,"country":573,"countries":574,"postalCode":575,"selectCountry":576},"City","Address","France","Country","Countries","Postcode","Select a country",{"siret":578,"title":579,"vatNumber":580},"Company Registration Number","Business information","VAT Number",{"phone":582,"title":426,"company":583,"lastName":584,"firstName":585,"profilePicture":586},"Phone","Company","Last name","First name","Profile picture or logo",{"and":588,"onlineTitle":86,"expertsAvailable":589},"and","Our {category} experts are available to answer your questions and assist you.",{"in":591,"loading":103,"attachFile":592,"askQuestion":593,"limitReached":594,"limitDescription":595,"placeholderDefault":596,"placeholderVoyance":597,"unlimitedQuestions":598,"validationMinLength":599},"in","Attach an image or PDF (prescription, contract, screenshot, etc...)","ASK MY QUESTION","Question limit reached","Only two free questions can be asked. 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Benefit from in-depth expertise and personalised advice.","Ready to get answers?","Fast responses","Our {categoryName} experts","Our specialities","Verified experts","Discover","Qualified professionals at your service","What our clients say","Get an expert answer in 3 simple steps","Choose your area of expertise","Discover the opinions of those who have trusted us",{"revisionAuto":626,"vaccinAnimal":633,"rdvSpecialiste":640,"pensionAlimentaire":647,"conventionCollective":654},{"alert":627},{"agenda":628},{"time":629,"title":630,"expert":631,"insight":632},"Saturday · 10:00","Scheduled Car Service","Mr. J. Smith","To maintain your manufacturer's warranty, ensure the service schedule is followed. Here are 3 key points to check on your invoice.",{"alert":634},{"agenda":635},{"time":636,"title":637,"expert":638,"insight":639},"This week","Annual Booster Vaccination","Dr. S. 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Check your next payslip for any changes.",{"added":661,"title":662,"adding":663,"consult":664,"muteNotify":665,"addToFolder":666,"completeFolder":667,"personalizedSuggestions":668},"Added","Your Advisors","Adding...","Consult","Stop Notifying Me","Add to My Guide","Complete My Guide","{count} personalised suggestion | {count} personalised suggestions",{"and":588,"seenOn":670,"consultNow":671,"availableNow":672,"consultOnline":86,"moreInformation":673,"expertsAvailable":589,"satisfiedClients":674},"Seen in the press","Consult a {category} now.","Available now","More information:","Satisfied clients",{"allSpecialties":676,"chooseCategory":677},"All specialities in {cityName}","Choose a category to find an expert in {cityName}",{"error":205,"domain":679,"status":680,"actions":690,"dialogs":693,"domains":700,"loading":103,"premium":701,"unlimited":705,"inProgress":706,"nonPremium":707,"pagination":717,"yourAlerts":721,"alertsTotal":722,"newQuestion":703,"onlyTwoFree":723,"previewSoon":724,"yourFolders":725,"closedUnlock":726,"getAnswerCta":727,"questionPaid":728,"questionWord":729,"viewMyFolder":730,"estimatedTime":731,"expertReading":732,"questionsWord":733,"viewAllAlerts":734,"yourQuestions":735,"articlesForYou":736,"askNewQuestion":737,"geoFailedTitle":738,"questionClosed":739,"readFullAnswer":740,"accessUnlimited":741,"clarifyElements":742,"consultResponse":743,"profileStrength":744,"sampleQuestions":745,"continueExchange":780,"expertResponding":781,"loadingQuestions":782,"popularQuestions":783,"responseAvailable":784,"closeQuestionError":785,"connectCalendarCta":786,"continueDiscussion":787,"connectCalendarDesc":788,"questionInGoodHands":789,"completeOnFullFolder":790,"geoFailedDescription":791,"isRespondingDetailed":792,"processQuestionError":793,"estimatedTimeDetailed":794,"questionClosedSuccess":795,"confidentialityTreated":796,"clarifyElementsDetailed":797,"confidentialityDetailed":796,"personalizedFollowUpCta":798,"continueExchangeDetailed":780,"personalizedFollowUpDesc":799},"domain",{"closed":681,"answered":682,"seeAnswer":683,"hasAnswered":684,"consultAnswer":685,"timeRemaining":686,"meetingRequest":687,"answeringQuestion":688,"responseInProgress":689},"Closed","The expert has answered","See answer","has answered","CONSULT THE ANSWER","Approximately 4 mins remaining","Meeting Request","is answering your question","Response in progress",{"closeQuestion":691,"takeAppointment":692},"Close question","Book an Appointment",{"closeQuestion":694,"questionSubmitted":696},{"title":691,"cancel":418,"confirm":691,"description":695},"Are you sure you want to close this question? 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Connect your calendar to receive personalised advice and anticipate your next steps.","questions in progress","Ask my first question","A preview will be available shortly.","question in progress","Ask your first question to an expert and get a personalised answer.",{"next":718,"showing":719,"previous":720},"Next","Showing {current} of {total} questions","Previous","Your Alerts","{count} in total","You can only ask 2 free questions.","🔎 A preview of their answer will be available soon.\nYou can then choose to continue the exchange and get a complete and detailed answer.","Your Guides","Question Closed: Unlock the Answer","Get the answer","Question paid","question","View My Guide","⏳ Estimated time before preview publication: a few minutes.\n🔐 Your information is treated confidentially.","{name} is currently reviewing your question","questions","View All Alerts","Your questions","Articles for You","Ask a new question","Postcode not recognised","Question closed","Read full answer","and access unlimited questions in all categories","💡 You will also have the option to clarify certain elements or add a document to refine the answer if necessary.","Consult the response","Profile Strength",[746,748,750,754,756,760,764,768,772,776],{"categoryName":33,"questionText":747,"landingSeoUrl":34},"My neighbour's tree roots are damaging my property; what are my legal options?",{"categoryName":41,"questionText":749,"landingSeoUrl":42},"My new smartphone's battery drains incredibly fast; is this a common fault and how can I fix it?",{"categoryName":751,"questionText":752,"landingSeoUrl":753},"Alfa Romeo Repair","My Alfa Romeo's engine is making a strange knocking sound; what could be the cause and how urgent is the repair?","alfa-romeo-repair",{"categoryName":18,"questionText":755,"landingSeoUrl":19},"I've been experiencing persistent fatigue and headaches; what could be the underlying cause and should I see a specialist?",{"categoryName":757,"questionText":758,"landingSeoUrl":759},"Radiology","My recent chest X-ray showed a shadow; what does this likely indicate and what are the next steps?","radiologists",{"categoryName":761,"questionText":762,"landingSeoUrl":763},"Nutrition","I'm struggling to lose weight despite exercising; can you review my diet and suggest improvements?","nutritionists",{"categoryName":765,"questionText":766,"landingSeoUrl":767},"Psychiatry","I've been feeling increasingly anxious and overwhelmed; could this be a sign of a mental health condition?","psychiatrists",{"categoryName":769,"questionText":770,"landingSeoUrl":771},"Occupational Medicine","I'm concerned about potential workplace hazards affecting my health; what are my rights and what precautions should my employer take?","occupational-medicine",{"categoryName":773,"questionText":774,"landingSeoUrl":775},"Urology","I'm experiencing frequent urinary infections; what could be causing this and what treatment options are available?","urologists",{"categoryName":777,"questionText":778,"landingSeoUrl":779},"Immunology","I have a history of allergies; should I get tested for any specific immune deficiencies?","immunologists","You can then choose to continue the exchange and get a complete and detailed answer.","is answering it accurately and carefully.","Loading questions...","Popular questions","Response Available","Could not close the question. 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Please try again.","Your password","Confirm your password","Your password has been successfully reset.",{"tabs":835,"error":840,"facts":841,"title":856,"billing":857,"profile":867,"readOnly":874,"questions":875,"notifications":881},{"facts":836,"billing":837,"profile":838,"questions":839,"notifications":802},"Extracted Facts","Billing","Profile","Questions","Unable to load client 360 view.",{"type":842,"dueAt":843,"empty":844,"source":845,"status":846,"dismiss":847,"overdue":848,"passive":849,"subject":850,"upcoming":851,"alertable":852,"confidence":853,"dismissTitle":854,"dismissCancel":418,"dismissWarning":855},"Type","Due Date","No extracted facts","Source","Status","Dismiss","Overdue","Passive","Subject","Upcoming","Alertable","Confidence","Dismiss this fact?","This fact will no longer be injected into the assistant's responses nor used for alerts. 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The expert will respond within minutes, typically in under 10 minutes.","Receive a clear, actionable, and tailored response to your situation, enabling you to progress with confidence.","Getting answers to your questions has never been easier",{"title":902,"askQuestion":601},"Meet our experts",{"retry":904,"terms":905,"title":906,"errors":907,"company":910,"loading":103,"getAnswer":911,"acceptTerms":912,"getUnlimited":913,"securePayment":914},"Retry","Terms and Conditions","Secure payment of £3.00",{"title":205,"genericError":413,"paymentError":908,"initializationError":909},"An error occurred during payment","Error initialising payment","expert-zoom","Get answer","I accept the","Unlimited Questions","Secure payment of {amount}",{"delete":916,"deleteError":917,"deleteCancel":418,"deleteConfirm":916,"deleteDialogTitle":918,"deleteDialogDescription":919},"Delete","Deleting the guide failed. Please try again.","Delete this guide?","The saved information for this category will be deleted and the guide will disappear from your profile. Your previously asked questions in this category will not be affected.",{"title":921,"infoMid":922,"infoTime":923,"subtitle":924,"infoStart":925,"buttonText":926,"expertFallback":927},"Payment successful","You will receive an email in approximately","5 minutes","Your payment has been confirmed","is reading your question.","View my question","The expert",{"overline":929,"sectionHeadingFallback":930},"Local Guide","Discover our advice on how to choose your {profession} in {where}",{"press":932,"stats":933,"bullets":937,"headline":941,"fallbackTestimonial":945},"As seen in the press",{"responseTimeSub":934,"responseTimeLabel":935,"responseTimeValue":936},"on average","Response time","\u003C 10 min",{"privacy":938,"fastResponse":939,"verifiedExperts":940},"Guaranteed confidentiality, secure payment","Answer in under 10 minutes in most cases","Manually verified experts",{"fallback":942,"withCategory":943,"withSubcategory":944},"Whether you need medical, legal, technical, or financial advice, we will find the expert who precisely matches your situation.","Whatever your question in {category}, we will find the expert who precisely matches your situation.","Whether your need concerns {subcategory} or more broadly {category}, we will find the expert who precisely matches your situation.","Clear and precise answer in under an hour. The expert in {city} was able to reassure me and guide me exactly to what I needed.",{"title":947,"subtitle":948,"subtitleExpert":949,"titleWithExpert":950},"New Question","Ask your question, and we will find the right expert!","Ask your question, and the answer will be sent to you.","New Question for {name}",{"to":952,"seconds":953,"responseTo":954,"expertReading":955,"estimatedResponseTime":956,"expertSentPartialResponse":957},"to","seconds","Response to","{firstName} {lastName} is reading your question","Estimated response time: between 5 and 10 minutes","{expertName} has sent part of the answer to",{"back":535,"title":536,"sending":537,"sendLink":538,"description":959,"notifications":960},"A reset link will be sent to your email address",{"error":205,"emailSent":539,"emailError":961,"loginRequired":962,"emailSentDescription":541},"Could not send reset email. Please try again.","You must be logged in to reset your password.",{"step1":964,"step2":968,"fields":977,"countries":979,"validation":981},{"title":965,"nextButton":966,"description":967},"Complete your information","Next step","To finalise the connection with an expert, please complete your contact information.",{"title":969,"expertIn":447,"accessInfo":970,"editButton":971,"contactInfo":972,"description":973,"yourDetails":974,"confirmButton":975,"questionDetails":976},"Confirm your information","The specialist will have access to your exchanges with the assistant.","Edit my information","A specialist near your address will contact you as soon as possible.","Please verify the information below before confirming the connection.","Your details","Confirm the connection","Question details",{"city":570,"phone":978,"country":573,"lastName":584,"firstName":585,"postalCode":575,"countryPlaceholder":576},"Phone number",{"france":572,"morocco":980},"Morocco",{"required":982,"zipInvalid":983,"phoneInvalid":984},"This field is required","Invalid postcode","Invalid phone number format",{"terms":986,"title":988,"address":989,"seoTitle":1014,"documents":1015,"expertise":1020,"formTitle":1024,"validation":1025,"companyInfo":1047,"contactInfo":1050,"submitButton":1057,"seoDescription":1014},{"accept":912,"expertZoom":176,"collaboration":987},"collaboration terms","Want to become an expert on our platform?",{"city":570,"address":571,"country":573,"countries":990,"postalCode":575,"cityPlaceholder":1011,"addressPlaceholder":1012,"countryPlaceholder":576,"postalCodePlaceholder":1013},{"ad":991,"at":992,"au":993,"be":994,"br":995,"ca":996,"ch":997,"de":998,"dk":999,"fi":1000,"fr":572,"gb":1001,"is":1002,"it":1003,"lu":1004,"mc":1005,"nl":1006,"no":1007,"pt":1008,"se":1009,"uk":1001,"us":1010},"Andorra","Austria","Australia","Belgium","Brazil","Canada","Switzerland","Germany","Denmark","Finland","United Kingdom","Iceland","Italy","Luxembourg","Monaco","Netherlands","Norway","Portugal","Sweden","United States","Enter city","Enter address","Enter postcode","Expert registration",{"title":1016,"idCard":1017,"diploma":1018,"fileFormats":1019},"Required documents","Proof of identity","Diploma \u002F Certificate of professional competence","Accepted format: PDF, JPG, PNG",{"title":1021,"categoryHint":1022,"categoryPlaceholder":1023},"Your expertise","* Select the category corresponding to your qualifications.","Select a category","Submit an application",{"authError":1026,"emailExists":1027,"submitError":1028,"uploadError":565,"cityRequired":1029,"emailInvalid":1030,"fileTooLarge":566,"siretInvalid":1031,"emailRequired":201,"phoneRequired":1032,"siretRequired":1033,"termsRequired":1034,"idCardRequired":1035,"addressRequired":1036,"countryRequired":1037,"diplomaRequired":1038,"lastNameRequired":1039,"firstNameRequired":1040,"vatNumberRequired":1041,"categoriesRequired":1042,"postalCodeRequired":1043,"profilePicRequired":1044,"companyNameRequired":1045,"postalCodeUnresolved":1046,"fileFormatUnsupported":567},"Authentication problem, check your details","This email address is already in use","Error during registration","City is required","Invalid email format","Company Registration Number must contain 14 digits","Phone number is required","Company Registration Number is required","You must accept the collaboration terms","Proof of identity is required","Address is required","Country is required","Diploma or certificate is required","Last name is required","First name is required","VAT number is required","At least one category is required","Postcode is required","Profile picture is required","Company name is required","Postcode not found, please check your entry",{"siret":578,"vatNumber":580,"siretPlaceholder":1048,"vatNumberPlaceholder":1049},"Enter Company Registration Number","Enter VAT Number",{"email":169,"phone":978,"title":1051,"lastName":584,"firstName":585,"companyName":1052,"profilePicture":586,"emailPlaceholder":459,"phonePlaceholder":1053,"lastNamePlaceholder":1054,"firstNamePlaceholder":1055,"companyNamePlaceholder":1056},"Contact information","Company name","Enter phone number","Enter your last name","Enter your first name","Enter company name","Submit application",{"loading":103,"getAnswer":727,"orSeparator":1059,"errorOccurred":1060,"pleaseEnterEmail":1061,"continueWithGoogle":1062,"enterEmailPlaceholder":459,"pleaseEnterValidEmail":1063},"or","An error occurred. Please try again.","Please enter your email","Continue with Google","Please enter a valid email",{"more":1065,"hello":1066,"askQuestion":1067,"haveQuestions":1068,"assistantIntro":1069,"askExpertOnline":1070,"expertsOnlineFor":1071,"getImmediateAssistance":1072},"More...","Hello,","Ask your question to {expertName}","Do you have any questions?","I am {assistantName}, {expertName}'s {gender} assistant, how can I help you?","Ask an expert > {category} online","{Profession} experts online for your {synonym1}, {synonym2} needs","get immediate and adequate assistance",{"accessMySpace":1074,"calendarConnected":1075,"connectMyCalendar":1076,"startFreeWithGoogle":1077,"startFreeWithGoogleMobile":1078},"Access my space","Calendar connected","Connect my calendar","Get my free action plan","Get my free\u003Cbr>action plan",{"no":1080,"yes":1081,"city":570,"name":192,"phone":582,"title":872,"country":573,"familyLabel":1082,"ageRangeLabel":1083,"childrenLabel":1084,"familyOptions":1085,"ageRangeOptions":1092,"phonePlaceholder":1098,"professionalLabel":1099,"cityPlaceholderZip":575,"cityPlaceholderCity":570,"cityPlaceholderFull":1100,"namePlaceholderFull":1101,"namePlaceholderLast":1102,"professionalOptions":1103,"namePlaceholderFirst":1110},"No","Yes","Family Status","Your Age Range","Dependent Children",{"couple":1086,"single":1087,"married":1088,"widowed":1089,"divorced":1090,"partnership":1091},"In a Relationship","Single","Married","Widowed","Divorced","Civil Partner",{"a":1093,"b":1094,"c":1095,"d":1096,"e":1097},"18-25 years old","26-35 years old","36-50 years old","51-65 years old","65+ years old","+44 7 …","Professional Status","Postcode, City","First Name Last Name","Last Name",{"other":1104,"owner":1105,"student":1106,"employee":1107,"freelance":1108,"jobSeeker":1109},"Other","Business Owner","Student","Employee","Self-employed \u002F Freelancer","Job Seeker","First Name",{"title":1112,"subtitle":1113},"What our customers say about us","Discover what people who trust us are saying",{"comingSoon":1115,"chooseSpecialty":1116},"coming soon","Choose a speciality below for {cityName}.",{"id":1118,"slug":1119,"title":1120,"excerpt":1121,"contentMd":1122,"heroImage":1123,"heroImageAlt":1124,"heroImageCredit":1125,"audioUrl":1126,"audioGeneratedAt":1127,"readingTimeMin":51,"status":1128,"lang":11,"countryCode":1129,"languageCode":1130,"categoryId":32,"expertId":1131,"metaTitle":1132,"metaDescription":1133,"keyword":1134,"trendingTopic":1135,"trendSource":1136,"seoApiPageId":1137,"seoApiTenantId":1138,"viewCount":1139,"internalLinksCount":74,"gscVerdict":1140,"gscCoverage":1141,"gscLastCrawl":7,"gscCheckedAt":1142,"gscIndexingState":7,"gscRobotsTxtState":7,"gscPageFetchState":7,"gscGoogleCanonical":7,"gscCrawledAs":7,"cwvLcp":1143,"cwvLcpRating":1144,"cwvFcp":1145,"cwvFcpRating":1146,"cwvCls":74,"cwvClsRating":1144,"cwvAuditedAt":1147,"publishedAt":1148,"contentModifiedAt":7,"lastReviewedAt":7,"createdAt":1149,"updatedAt":1150,"category":1151,"expert":1152,"_renderedHtml":1161},"cmvb71668055813e9gdppcyvn","m5-closure-gloucester-driver-rights-2026","M5 Closed Near Gloucester Until 19 October: Who Pays If You Miss a Flight or Shift?","The M5 closes in both directions between junctions 11 and 12 near Gloucester at 11pm tonight, Friday 16 October 2026, and stays shut until 6am on Monday 19 October. That is 55 hours without the motorw","The M5 closes in both directions between junctions 11 and 12 near Gloucester at 11pm tonight, Friday 16 October 2026, and stays shut until 6am on Monday 19 October. That is 55 hours without the motorway, and plenty of drivers are asking who pays if it makes them late.\n\n## What is closing, and why\n\nNational Highways is demolishing the Uphill Court and Grove Court footbridges, which cross the M5 between junctions 11 and 12. Both have been closed to pedestrians since 9 March 2026 because their condition is deteriorating. According to the [National Highways project page](https:\u002F\u002Fnationalhighways.co.uk\u002Froads-and-travel\u002Froad-projects\u002Fsouth-west\u002Fm5-grove-court-and-uphill-court-footbridge-replacement\u002F), the full closure includes junction 11a.\n\nThe northbound junction 11a exit slip road has also been shut around the clock since 8pm on Sunday 11 October for about two weeks. The space is used to store demolition machinery, so northbound drivers must leave at junction 11 instead.\n\nLocal reporting by SoGlos says the diversion runs through the A38, the A40 Cheltenham to Gloucester road and the A417. National Highways warns that some of these routes were not designed for heavy traffic. It also advises Midlands to South Wales drivers to take the M50.\n\n## The question drivers keep asking: who pays if I am late?\n\nShort answer: usually nobody, unless a contract or policy says so. A planned road closure is not an airline fault, a rail fault or an employer fault. That is why it matters to check your paperwork before Friday night rather than after a missed appointment.\n\n**Can my employer dock my pay for arriving late?**\nThere is no general legal right to be paid for time you did not work because of a closed road. Whether your employer can deduct pay depends on your contract and on the rules on lawful deductions under the Employment Rights Act 1996. If you are salaried and your contract is silent, deductions are much harder to justify. Tell your manager in advance and ask for flexible hours or remote working in writing.\n\n**Will my airline compensate me for a missed flight?**\nNo. UK flight compensation rules cover disruption caused by the airline, such as cancellations and long delays. A motorway closure on your way to the airport is outside those rules.\n\n**Will my travel insurance cover it?**\nSometimes. Many standard policies exclude missed departures caused by road closures unless they include specific \"missed departure\" cover. Read the wording on what counts as a covered cause, and check any minimum time you must allow for the journey.\n\n**What if a closure delays a court date or a legal deadline?**\nContact the court or tribunal before the hearing. Do not assume the delay will be excused afterwards.\n\n## A worked example: the Saturday flight\n\nTake a driver living in Cheltenham with a 14:10 flight from Bristol Airport on Saturday 17 October. Normally the journey is roughly 75 minutes via the M5, and they plan to arrive at the airport two hours before departure, meaning a 12:10 arrival and a 10:55 departure from home.\n\nWith the M5 shut, the diversion could easily add 40 minutes or more on a busy weekend. That would mean leaving at around 10:15 at the latest. If they leave at 10:55 as usual and arrive at 13:20, check-in may already have closed, since many airlines close desks 40 to 60 minutes before departure.\n\nIf they miss the flight, then the airline owes nothing, because the cause was a road closure. If they bought a basic £25 policy without missed-departure cover, they will probably also bear the cost of a new £180 ticket themselves. If they hold a policy that includes missed-departure cover, they may be able to claim, but only if they can show they left a reasonable amount of time.\n\nSo the practical rule is simple: if the paperwork does not protect you, the only protection is leaving earlier. Add at least 45 minutes on Saturday, keep your insurance schedule in the car, and photograph the diversion signs and any closure notices you pass, as evidence of why you were delayed.\n\n## Commuters and local residents on the diversion\n\nDrivers who do not need the M5 at all may still feel the closure. Diverted traffic is expected to be heavy on the A38, the A40 and the A417, and National Highways has asked road users to drive considerately through local communities. Other works are running nearby, including lane closures on the A40 at Over Bridge and overnight closures on the A417 between Gloucester and Cirencester.\n\nFor commuters, the practical issue is predictability. If your journey to work normally takes 25 minutes, plan for double that on Monday 19 October, because the motorway reopens at 6am but queues can linger into the morning peak. Ask your employer now whether a later start or a day working from home is possible, and get the answer in writing.\n\nThe northbound junction 11a exit slip road remains shut until roughly the end of October, so the disruption does not end on Monday. Allow extra time for any journey that normally uses that exit.\n\n## What happens to the bridges next\n\nThe demolition is the first step. National Highways says the two 69-metre footbridges have reached the end of their structural life and will be replaced with new crossings for pedestrians, cyclists and wheelchair users, within the next five years and subject to funding and other network priorities. The project page lists a 2027 build in places, so the timetable may shift.\n\nUntil then, anyone who relied on the bridges to cross the motorway has already been without them since March. If that affects access to a home, farm or business, it is worth asking the local council or National Highways what alternative arrangements exist.\n\n## Small businesses and tradespeople\n\nContractors, delivery firms and mobile tradespeople face a different problem. A missed slot can mean a lost day rate, a late-delivery penalty or a dispute with a customer.\n\nCheck the terms you signed. Some contracts contain a force majeure clause, which can excuse delays caused by events outside your control. Whether a pre-announced road closure qualifies is often arguable, because you knew about it weeks in advance. Courts tend to ask whether you could reasonably have avoided the problem. Keep your records: dated messages to customers, route plans and timestamps all help.\n\nFor earlier cases of the same dilemma, see our explainers on [A30 roadworks and driver rights](https:\u002F\u002Fexpert-zoom.com\u002Fgb\u002Fnews\u002Fa30-road-closures-driver-rights-2026) and on [who bears liability after a road closure](https:\u002F\u002Fexpert-zoom.com\u002Fgb\u002Fnews\u002Fa31-lorry-fire-road-closure-liability-compensation-2026).\n\n## What to do before 11pm tonight\n\n- **Check your contract or insurance wording** for missed departure, travel disruption and force majeure terms.\n- **Tell your employer or customer in writing** which journeys the closure affects and how you plan to cope.\n- **Follow the official diversion signs**, not your satnav. National Highways says satnavs may send traffic along unsuitable local roads.\n- **Keep records** of delays, costs and communications in case you need to claim or dispute a deduction.\n- **Consider the M50** if you are travelling between the Midlands and South Wales.\n\n## When a legal expert is worth it\n\nMost delay disputes are small. They become worth professional advice when pay deductions are involved, a contract penalty is in play, or an insurer refuses a claim that looks valid. A solicitor or employment adviser can read the actual wording and tell you whether you have a case before you spend time on a complaint.\n\nExpert Zoom connects readers with verified legal professionals who can review an employment contract, a travel insurance refusal or a commercial delay clause. If a closure like this one has left you out of pocket, ask a legal expert to look at your documents.\n\n*This article is general information, not legal advice. Rules depend on your contract, your policy and your circumstances. Speak to a qualified solicitor about your specific situation.*\n","https:\u002F\u002Fpub-bdebbd2dad294475a2da0eb657815b6b.r2.dev\u002Fhero\u002F719efe963ce9-d24b3e.webp","Roadworks on the M5 motorway near Gloucester","{\"author\": \"Lewis Clarke\", \"source\": \"wikimedia\", \"license\": \"CC BY-SA 2.0\", \"pageUrl\": \"https:\u002F\u002Fcommons.wikimedia.org\u002Fwiki\u002FFile:Gloucester_,_M5_Motorway_Roadworks_-_geograph.org.uk_-_2794461.jpg\", \"attributionHtml\": \"Photo: Lewis Clarke \u002F Wikimedia (CC BY-SA 2.0)\"}","https:\u002F\u002Fpub-bdebbd2dad294475a2da0eb657815b6b.r2.dev\u002Faudio\u002Fnews\u002Fcmvb71668055813e9gdppcyvn-d2536c.mp3","2026-10-16T16:40:14.821Z","PUBLISHED","gb","en","bcc9c8c1-bdca-436f-9f14-29471d096add","M5 Closure: Who Pays If You're Late? | Expert Zoom","The M5 is shut for 55 hours near Gloucester from tonight. Find out who pays if you miss a flight or shift, and check your rights before you travel.","m5 closure gloucester driver rights 2026","m5","GB","719efe963ce9","9cc87197-5408-43dc-9de5-d740868a64f4",30,"NEUTRAL","URL is unknown to Google","2026-10-16T16:50:26.975Z",2.25,"good",1.8,"needs_improvement","2026-10-16T16:43:40.718Z","2026-10-16T16:40:02.431Z","2026-10-16T16:40:02.432Z","2026-10-20T15:06:47.679Z",{"id":32,"name":33,"slug":34,"parentId":7},{"id":1131,"first_name":1153,"name":1154,"slug":1155,"specialty":1156,"picture":1157,"region":1158},"Charlotte","Hughes","charlotte-hughes","Legal Advisor","expertPics\u002Flawyers\u002Flawyers-expert-1775240168018.webp",{"code":11,"country":1159},{"code":1136,"name":1160},"Royaume-Uni","\u003Cp>The M5 closes in both directions between junctions 11 and 12 near Gloucester at 11pm tonight, Friday 16 October 2026, and stays shut until 6am on Monday 19 October. That is 55 hours without the motorway, and plenty of drivers are asking who pays if it makes them late.\u003C\u002Fp>\n\u003Ch2 id=\"what-is-closing-and-why\">What is closing, and why\u003C\u002Fh2>\n\u003Cp>National Highways is demolishing the Uphill Court and Grove Court footbridges, which cross the M5 between junctions 11 and 12. Both have been closed to pedestrians since 9 March 2026 because their condition is deteriorating. According to the \u003Ca href=\"https:\u002F\u002Fnationalhighways.co.uk\u002Froads-and-travel\u002Froad-projects\u002Fsouth-west\u002Fm5-grove-court-and-uphill-court-footbridge-replacement\u002F\">National Highways project page\u003C\u002Fa>, the full closure includes junction 11a.\u003C\u002Fp>\n\u003Cp>The northbound junction 11a exit slip road has also been shut around the clock since 8pm on Sunday 11 October for about two weeks. The space is used to store demolition machinery, so northbound drivers must leave at junction 11 instead.\u003C\u002Fp>\n\u003Cp>Local reporting by SoGlos says the diversion runs through the A38, the A40 Cheltenham to Gloucester road and the A417. National Highways warns that some of these routes were not designed for heavy traffic. It also advises Midlands to South Wales drivers to take the M50.\u003C\u002Fp>\n\u003Ch2 id=\"the-question-drivers-keep-asking-who-pays-if-i-am-late\">The question drivers keep asking: who pays if I am late?\u003C\u002Fh2>\n\u003Cp>Short answer: usually nobody, unless a contract or policy says so. A planned road closure is not an airline fault, a rail fault or an employer fault. That is why it matters to check your paperwork before Friday night rather than after a missed appointment.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Can my employer dock my pay for arriving late?\u003C\u002Fstrong>\nThere is no general legal right to be paid for time you did not work because of a closed road. Whether your employer can deduct pay depends on your contract and on the rules on lawful deductions under the Employment Rights Act 1996. If you are salaried and your contract is silent, deductions are much harder to justify. Tell your manager in advance and ask for flexible hours or remote working in writing.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Will my airline compensate me for a missed flight?\u003C\u002Fstrong>\nNo. UK flight compensation rules cover disruption caused by the airline, such as cancellations and long delays. A motorway closure on your way to the airport is outside those rules.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Will my travel insurance cover it?\u003C\u002Fstrong>\nSometimes. Many standard policies exclude missed departures caused by road closures unless they include specific "missed departure" cover. Read the wording on what counts as a covered cause, and check any minimum time you must allow for the journey.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>What if a closure delays a court date or a legal deadline?\u003C\u002Fstrong>\nContact the court or tribunal before the hearing. Do not assume the delay will be excused afterwards.\u003C\u002Fp>\n\u003Ch2 id=\"a-worked-example-the-saturday-flight\">A worked example: the Saturday flight\u003C\u002Fh2>\n\u003Cp>Take a driver living in Cheltenham with a 14:10 flight from Bristol Airport on Saturday 17 October. Normally the journey is roughly 75 minutes via the M5, and they plan to arrive at the airport two hours before departure, meaning a 12:10 arrival and a 10:55 departure from home.\u003C\u002Fp>\n\u003Cp>With the M5 shut, the diversion could easily add 40 minutes or more on a busy weekend. That would mean leaving at around 10:15 at the latest. If they leave at 10:55 as usual and arrive at 13:20, check-in may already have closed, since many airlines close desks 40 to 60 minutes before departure.\u003C\u002Fp>\n\u003Cp>If they miss the flight, then the airline owes nothing, because the cause was a road closure. If they bought a basic £25 policy without missed-departure cover, they will probably also bear the cost of a new £180 ticket themselves. If they hold a policy that includes missed-departure cover, they may be able to claim, but only if they can show they left a reasonable amount of time.\u003C\u002Fp>\n\u003Cp>So the practical rule is simple: if the paperwork does not protect you, the only protection is leaving earlier. Add at least 45 minutes on Saturday, keep your insurance schedule in the car, and photograph the diversion signs and any closure notices you pass, as evidence of why you were delayed.\u003C\u002Fp>\n\u003Ch2 id=\"commuters-and-local-residents-on-the-diversion\">Commuters and local residents on the diversion\u003C\u002Fh2>\n\u003Cp>Drivers who do not need the M5 at all may still feel the closure. Diverted traffic is expected to be heavy on the A38, the A40 and the A417, and National Highways has asked road users to drive considerately through local communities. Other works are running nearby, including lane closures on the A40 at Over Bridge and overnight closures on the A417 between Gloucester and Cirencester.\u003C\u002Fp>\n\u003Cp>For commuters, the practical issue is predictability. If your journey to work normally takes 25 minutes, plan for double that on Monday 19 October, because the motorway reopens at 6am but queues can linger into the morning peak. Ask your employer now whether a later start or a day working from home is possible, and get the answer in writing.\u003C\u002Fp>\n\u003Cp>The northbound junction 11a exit slip road remains shut until roughly the end of October, so the disruption does not end on Monday. Allow extra time for any journey that normally uses that exit.\u003C\u002Fp>\n\u003Ch2 id=\"what-happens-to-the-bridges-next\">What happens to the bridges next\u003C\u002Fh2>\n\u003Cp>The demolition is the first step. National Highways says the two 69-metre footbridges have reached the end of their structural life and will be replaced with new crossings for pedestrians, cyclists and wheelchair users, within the next five years and subject to funding and other network priorities. The project page lists a 2027 build in places, so the timetable may shift.\u003C\u002Fp>\n\u003Cp>Until then, anyone who relied on the bridges to cross the motorway has already been without them since March. If that affects access to a home, farm or business, it is worth asking the local council or National Highways what alternative arrangements exist.\u003C\u002Fp>\n\u003Ch2 id=\"small-businesses-and-tradespeople\">Small businesses and tradespeople\u003C\u002Fh2>\n\u003Cp>Contractors, delivery firms and mobile tradespeople face a different problem. A missed slot can mean a lost day rate, a late-delivery penalty or a dispute with a customer.\u003C\u002Fp>\n\u003Cp>Check the terms you signed. Some contracts contain a force majeure clause, which can excuse delays caused by events outside your control. Whether a pre-announced road closure qualifies is often arguable, because you knew about it weeks in advance. Courts tend to ask whether you could reasonably have avoided the problem. Keep your records: dated messages to customers, route plans and timestamps all help.\u003C\u002Fp>\n\u003Cp>For earlier cases of the same dilemma, see our explainers on \u003Ca href=\"https:\u002F\u002Fexpert-zoom.com\u002Fgb\u002Fnews\u002Fa30-road-closures-driver-rights-2026\">A30 roadworks and driver rights\u003C\u002Fa> and on \u003Ca href=\"https:\u002F\u002Fexpert-zoom.com\u002Fgb\u002Fnews\u002Fa31-lorry-fire-road-closure-liability-compensation-2026\">who bears liability after a road closure\u003C\u002Fa>.\u003C\u002Fp>\n\u003Ch2 id=\"what-to-do-before-11pm-tonight\">What to do before 11pm tonight\u003C\u002Fh2>\n\u003Cul>\n\u003Cli>\u003Cstrong>Check your contract or insurance wording\u003C\u002Fstrong> for missed departure, travel disruption and force majeure terms.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Tell your employer or customer in writing\u003C\u002Fstrong> which journeys the closure affects and how you plan to cope.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Follow the official diversion signs\u003C\u002Fstrong>, not your satnav. National Highways says satnavs may send traffic along unsuitable local roads.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Keep records\u003C\u002Fstrong> of delays, costs and communications in case you need to claim or dispute a deduction.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Consider the M50\u003C\u002Fstrong> if you are travelling between the Midlands and South Wales.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2 id=\"when-a-legal-expert-is-worth-it\">When a legal expert is worth it\u003C\u002Fh2>\n\u003Cp>Most delay disputes are small. They become worth professional advice when pay deductions are involved, a contract penalty is in play, or an insurer refuses a claim that looks valid. A solicitor or employment adviser can read the actual wording and tell you whether you have a case before you spend time on a complaint.\u003C\u002Fp>\n\u003Cp>Expert Zoom connects readers with verified legal professionals who can review an employment contract, a travel insurance refusal or a commercial delay clause. If a closure like this one has left you out of pocket, ask a legal expert to look at your documents.\u003C\u002Fp>\n\u003Cp>\u003Cem>This article is general information, not legal advice. Rules depend on your contract, your policy and your circumstances. Speak to a qualified solicitor about your specific situation.\u003C\u002Fem>\u003C\u002Fp>\n",{},[]]