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Please try again.","Estimated time before preview publication: a few minutes.","Question closed successfully.","Your information is treated confidentially.","You will also have the option to clarify certain elements or add a document to refine the answer if necessary.","Get personalized follow-up on your guides","Ask a new question, follow your guides, and synchronize your Google and Outlook calendars",{"empty":726,"title":727,"types":728,"loading":23,"markAllRead":737},"No Notifications","Notifications",{"status":729,"question_paid":733,"question_reply":734,"matched_article":735,"matched_articles":736},{"closed":730,"answered":731,"partially-answered":732},"Question Closed","Your Answer is Ready","Partial Answer Available","Payment Confirmed","New Reply to Your Question","{count} New Article for You","{count} New Articles for You","Mark All as Read",{"empty":739,"title":641,"paused":740,"emptyHint":741,"reactivate":742,"categoryFallback":743},"No alerts at this time.","Alerts Paused","Connect your calendar and ask a question to receive personalized suggestions.","Reactivate","Category",{"error":126,"title":455,"minChars":745,"seoTitle":455,"emailSent":458,"minDigits":746,"emailLabel":376,"backToLogin":747,"description":748,"submitButton":457,"updateButton":749,"seoDescription":455,"updatingButton":456,"passwordUpdated":750,"emailPlaceholder":751,"errorDescription":752,"newPasswordLabel":753,"newPasswordTitle":754,"passwordMismatch":755,"submitButtonLoading":456,"confirmPasswordLabel":756,"emailSentDescription":460,"resetErrorDescription":757,"newPasswordPlaceholder":758,"confirmPasswordPlaceholder":759,"passwordUpdatedDescription":760},"Password must contain at least 8 characters","Password must contain at least 2 digits","Back to login","Enter your email address","Update password","Password updated","your email","Unable to send reset email. 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The expert in {city} was able to reassure me and guide me exactly to what I needed.",{"title":873,"subtitle":874,"subtitleExpert":875,"titleWithExpert":876},"New Question","Ask your question, we will find the right expert!","Ask your question, the answer will be sent to you.","New Question for {name}",{"to":878,"seconds":879,"responseTo":880,"expertReading":881,"estimatedResponseTime":882,"expertSentPartialResponse":883},"to","seconds","Response to","{firstName} {lastName} is reading your question","Estimated response time: between 5 and 10 minutes","{expertName} sent a partial response to",{"back":454,"title":455,"sending":456,"sendLink":457,"description":885,"notifications":886},"A reset link will be sent to your email address",{"error":126,"emailSent":458,"emailError":887,"loginRequired":888,"emailSentDescription":460},"Could not send reset email. 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Si vous avez acheté l'un de ces produits, voici ce que vous devez savoir sur vos droits — et ce qu'un avocat en droit de la consommation peut faire pour vous.\n\n## Que s'est-il passé exactement ?\n\nLe rappel émis par l'ACIA le 14 avril 2026 concerne une gamme de produits préemballés vendus dans les succursales 7-Eleven canadiennes. La listeria monocytogenes est une bactérie pathogène qui peut provoquer la listériose, une infection potentiellement grave, particulièrement dangereuse pour les femmes enceintes, les personnes âgées, les nouveau-nés et les individus immunodéprimés.\n\nSelon le portail officiel de rappels du gouvernement canadien, [recalls-rappels.canada.ca](https:\u002F\u002Frecalls-rappels.canada.ca), ce rappel s'inscrit dans une vague plus large touchant plusieurs catégories de produits alimentaires depuis la fin mars 2026 : [fromages Bothwell](\u002Fca\u002Fnews\u002Frappel-fromage-sobeys-listeria-2026), ingrédients de repas HelloFresh, salades Co-op, et maintenant les produits 7-Eleven.\n\nÀ ce stade, l'ACIA n'a rapporté aucun cas de maladie confirmé lié à ce lot spécifique. Mais l'absence de cas déclarés ne signifie pas que vous n'avez aucun recours si vous avez consommé [un produit rappelé](\u002Fca\u002Fnews\u002Frappel-build-a-bear-canada-jouets-dangereux-recours-parents-2026) et développé des symptômes.\n\n## Vos droits légaux après un rappel alimentaire\n\nAu Canada, le cadre législatif qui protège les consommateurs en cas de produit alimentaire défectueux repose principalement sur plusieurs textes de loi :\n\n**La Loi sur la salubrité des aliments au Canada (LSAC)** oblige les producteurs et distributeurs à retirer rapidement tout produit représentant un risque pour la santé. Le non-respect de cette obligation peut engager leur responsabilité civile.\n\n**Le Code civil du Québec (article 1468 et suivants)** et les équivalents provinciaux prévoient la responsabilité du fabricant et du distributeur pour tout préjudice causé par un produit défectueux, même sans faute prouvée. C'est la responsabilité sans faute ou responsabilité stricte.\n\n**La Loi sur la protection du consommateur (LPC) au Québec** prévoit en outre des garanties de qualité implicites : un produit alimentaire vendu doit être propre à la consommation. Si ce n'est pas le cas, le consommateur peut exiger un remboursement, un remplacement ou une indemnisation.\n\n## Que pouvez-vous réclamer si vous êtes tombé malade ?\n\nSi vous avez consommé un produit rappelé et développé des symptômes de listériose — fièvre persistante, douleurs musculaires, maux de tête intenses, raideur de la nuque, nausées ou vomissements —, vous avez potentiellement droit à :\n\n- **Le remboursement du produit** : c'est la réclamation minimale, généralement accordée sans contestation par le détaillant sur présentation du reçu.\n- **La couverture de vos frais médicaux** : consultations, médicaments, hospitalisations (partiellement couvertes au Canada par les régimes provinciaux, mais certaines dépenses restent à la charge du patient).\n- **L'indemnisation pour perte de revenu** : si votre maladie vous a empêché de travailler, vous pouvez réclamer la différence entre vos revenus habituels et les prestations d'assurance-emploi reçues.\n- **Les dommages moraux** : dans les cas graves, notamment si la listériose a entraîné une hospitalisation longue, une fausse couche (risque majeur pour les femmes enceintes) ou des séquelles durables.\n\n## Les étapes à suivre si vous pensez être victime\n\n**1. Documentez tout immédiatement** : conservez l'emballage du produit rappelé, votre reçu d'achat, et photographiez la date de péremption et le code de lot. Ces informations sont essentielles pour identifier si votre produit est concerné.\n\n**2. Consultez un médecin** : si vous présentez des symptômes dans les 3 à 70 jours suivant la consommation (la période d'incubation de la listériose est variable), consultez rapidement. Mentionnez explicitement au médecin que vous avez possiblement consommé un produit rappelé — cela permettra de faire le lien dans votre dossier médical. Les [rappels de produits au Canada](https:\u002F\u002Fexpert-zoom.com\u002Fca\u002Fnews\u002Frappel-bissell-steam-shot-canada-droits-consommateurs) impliquent systématiquement des droits spécifiques pour le consommateur, que le produit soit alimentaire ou non.\n\n**3. Signalez votre cas à l'ACIA** : le signalement contribue à l'enquête nationale et renforce les dossiers collectifs potentiels.\n\n**4. Consultez un avocat en droit de la consommation** : dès que vous disposez d'un lien médical établi entre votre maladie et le produit rappelé, un avocat peut évaluer vos recours et les délais de prescription applicables dans votre province.\n\n## Recours collectif : une option à considérer\n\nEn cas de contamination alimentaire touchant de nombreux consommateurs, un recours collectif (class action) peut être envisagé. Le Québec dispose d'une des législations les plus favorables au monde pour les recours collectifs en matière de consommation. Un recours collectif réunit les victimes partageant le même préjudice, ce qui permet de partager les coûts juridiques et d'augmenter la pression sur l'entreprise fautive.\n\nPour les autres provinces, les recours collectifs existent également, encadrés par les lois provinciales respectives. Un avocat spécialisé pourra vous indiquer si votre situation entre dans le cadre d'une action déjà amorcée ou si votre recours individuel est plus adapté.\n\n## Ne tardez pas : les délais de prescription sont courts\n\nAu Québec, le délai de prescription pour une action en responsabilité civile est généralement de **3 ans** à compter du moment où vous avez découvert le préjudice (article 2925 du Code civil du Québec). Dans d'autres provinces, ce délai peut varier de 2 à 6 ans. L'attente peut vous faire perdre votre droit d'agir.\n\nExpert Zoom vous permet de trouver rapidement un avocat spécialisé en droit de la consommation ou en responsabilité civile disponible dans votre province. Une première consultation permet souvent d'évaluer gratuitement si votre situation justifie une démarche légale — et de prendre les bonnes décisions avant que vos droits ne s'éteignent.\n\n---\n\n*Cet article est fourni à titre informatif et ne constitue pas un avis juridique. Consultez un avocat pour obtenir un conseil adapté à votre situation personnelle.*\n","https:\u002F\u002Fpub-bdebbd2dad294475a2da0eb657815b6b.r2.dev\u002Fhero\u002F78449c13e744-dfec4e.webp","Devanture d'un magasin 7-Eleven avec logo et vitrine éclairée","{\"author\": \"Dinkun Chen\", \"source\": \"wikimedia\", \"license\": \"CC BY-SA 4.0\", \"pageUrl\": \"https:\u002F\u002Fcommons.wikimedia.org\u002Fwiki\u002FFile:7-ELEVEN_STORE_IN_CHINA_(16).jpg\", \"attributionHtml\": \"Photo: Dinkun Chen \u002F Wikimedia (CC BY-SA 4.0)\"}",null,4,"PUBLISHED","fr-CA","ca","fr","cml5n5fa9004jwdb5waex9cod","e697f73f-f07a-4d3c-a204-6b52e0ba4488","Rappel 7-Eleven : 4 droits à connaître | Expert Zoom","L'ACIA a rappelé le 14 avril 2026 les sandwichs et wraps 7-Eleven pour listeria. Remboursement, indemnisation, recours collectif : ce que vous pouvez réclamer.","rappel 7-Eleven sandwichs listeria droits consommateurs Canada 2026","listeria","CA","78449c13e744","9cc87197-5408-43dc-9de5-d740868a64f4",1630,2,"NEUTRAL","Crawled - currently not indexed","2026-05-03T17:35:16.000Z","2026-06-30T09:41:29.877Z",3.53,"needs_improvement",2.33,0,"good","2026-06-08T04:29:48.317Z","2026-04-15T19:55:02.661Z","2026-04-15T19:55:02.662Z","2026-07-27T06:29:29.745Z",{"id":1049,"name":1074,"slug":1075,"parentId":1043},"Juridique","avocats",{"id":1050,"first_name":1077,"name":1078,"slug":1079,"specialty":1080,"picture":1081,"region":1082},"Gabrielle","Lefebvre","gabrielle-lefebvre","Conseiller Juridique","expertPics\u002Favocats\u002Favocats-expert-1775240749344.webp",{"code":1046,"country":1083},{"code":1055,"name":921},"\u003Cp>Le 14 avril 2026, l'Agence canadienne d'inspection des aliments (ACIA) a émis un rappel national visant les sandwichs, sous-marins et wraps vendus dans les magasins 7-Eleven partout au Canada en raison d'une contamination possible à la listeria monocytogenes. Si vous avez acheté l'un de ces produits, voici ce que vous devez savoir sur vos droits — et ce qu'un avocat en droit de la consommation peut faire pour vous.\u003C\u002Fp>\n\u003Ch2 id=\"que-s-est-il-passe-exactement\">Que s'est-il passé exactement ?\u003C\u002Fh2>\n\u003Cp>Le rappel émis par l'ACIA le 14 avril 2026 concerne une gamme de produits préemballés vendus dans les succursales 7-Eleven canadiennes. La listeria monocytogenes est une bactérie pathogène qui peut provoquer la listériose, une infection potentiellement grave, particulièrement dangereuse pour les femmes enceintes, les personnes âgées, les nouveau-nés et les individus immunodéprimés.\u003C\u002Fp>\n\u003Cp>Selon le portail officiel de rappels du gouvernement canadien, \u003Ca href=\"https:\u002F\u002Frecalls-rappels.canada.ca\">recalls-rappels.canada.ca\u003C\u002Fa>, ce rappel s'inscrit dans une vague plus large touchant plusieurs catégories de produits alimentaires depuis la fin mars 2026 : \u003Ca href=\"\u002Fca\u002Fnews\u002Frappel-fromage-sobeys-listeria-2026\">fromages Bothwell\u003C\u002Fa>, ingrédients de repas HelloFresh, salades Co-op, et maintenant les produits 7-Eleven.\u003C\u002Fp>\n\u003Cp>À ce stade, l'ACIA n'a rapporté aucun cas de maladie confirmé lié à ce lot spécifique. Mais l'absence de cas déclarés ne signifie pas que vous n'avez aucun recours si vous avez consommé \u003Ca href=\"\u002Fca\u002Fnews\u002Frappel-build-a-bear-canada-jouets-dangereux-recours-parents-2026\">un produit rappelé\u003C\u002Fa> et développé des symptômes.\u003C\u002Fp>\n\u003Ch2 id=\"vos-droits-legaux-apres-un-rappel-alimentaire\">Vos droits légaux après un rappel alimentaire\u003C\u002Fh2>\n\u003Cp>Au Canada, le cadre législatif qui protège les consommateurs en cas de produit alimentaire défectueux repose principalement sur plusieurs textes de loi :\u003C\u002Fp>\n\u003Cp>\u003Cstrong>La Loi sur la salubrité des aliments au Canada (LSAC)\u003C\u002Fstrong> oblige les producteurs et distributeurs à retirer rapidement tout produit représentant un risque pour la santé. Le non-respect de cette obligation peut engager leur responsabilité civile.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>Le Code civil du Québec (article 1468 et suivants)\u003C\u002Fstrong> et les équivalents provinciaux prévoient la responsabilité du fabricant et du distributeur pour tout préjudice causé par un produit défectueux, même sans faute prouvée. C'est la responsabilité sans faute ou responsabilité stricte.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>La Loi sur la protection du consommateur (LPC) au Québec\u003C\u002Fstrong> prévoit en outre des garanties de qualité implicites : un produit alimentaire vendu doit être propre à la consommation. Si ce n'est pas le cas, le consommateur peut exiger un remboursement, un remplacement ou une indemnisation.\u003C\u002Fp>\n\u003Ch2 id=\"que-pouvez-vous-reclamer-si-vous-etes-tombe-malade\">Que pouvez-vous réclamer si vous êtes tombé malade ?\u003C\u002Fh2>\n\u003Cp>Si vous avez consommé un produit rappelé et développé des symptômes de listériose — fièvre persistante, douleurs musculaires, maux de tête intenses, raideur de la nuque, nausées ou vomissements —, vous avez potentiellement droit à :\u003C\u002Fp>\n\u003Cul>\n\u003Cli>\u003Cstrong>Le remboursement du produit\u003C\u002Fstrong> : c'est la réclamation minimale, généralement accordée sans contestation par le détaillant sur présentation du reçu.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>La couverture de vos frais médicaux\u003C\u002Fstrong> : consultations, médicaments, hospitalisations (partiellement couvertes au Canada par les régimes provinciaux, mais certaines dépenses restent à la charge du patient).\u003C\u002Fli>\n\u003Cli>\u003Cstrong>L'indemnisation pour perte de revenu\u003C\u002Fstrong> : si votre maladie vous a empêché de travailler, vous pouvez réclamer la différence entre vos revenus habituels et les prestations d'assurance-emploi reçues.\u003C\u002Fli>\n\u003Cli>\u003Cstrong>Les dommages moraux\u003C\u002Fstrong> : dans les cas graves, notamment si la listériose a entraîné une hospitalisation longue, une fausse couche (risque majeur pour les femmes enceintes) ou des séquelles durables.\u003C\u002Fli>\n\u003C\u002Ful>\n\u003Ch2 id=\"les-etapes-a-suivre-si-vous-pensez-etre-victime\">Les étapes à suivre si vous pensez être victime\u003C\u002Fh2>\n\u003Cp>\u003Cstrong>1. Documentez tout immédiatement\u003C\u002Fstrong> : conservez l'emballage du produit rappelé, votre reçu d'achat, et photographiez la date de péremption et le code de lot. Ces informations sont essentielles pour identifier si votre produit est concerné.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>2. Consultez un médecin\u003C\u002Fstrong> : si vous présentez des symptômes dans les 3 à 70 jours suivant la consommation (la période d'incubation de la listériose est variable), consultez rapidement. Mentionnez explicitement au médecin que vous avez possiblement consommé un produit rappelé — cela permettra de faire le lien dans votre dossier médical. Les \u003Ca href=\"https:\u002F\u002Fexpert-zoom.com\u002Fca\u002Fnews\u002Frappel-bissell-steam-shot-canada-droits-consommateurs\">rappels de produits au Canada\u003C\u002Fa> impliquent systématiquement des droits spécifiques pour le consommateur, que le produit soit alimentaire ou non.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>3. Signalez votre cas à l'ACIA\u003C\u002Fstrong> : le signalement contribue à l'enquête nationale et renforce les dossiers collectifs potentiels.\u003C\u002Fp>\n\u003Cp>\u003Cstrong>4. Consultez un avocat en droit de la consommation\u003C\u002Fstrong> : dès que vous disposez d'un lien médical établi entre votre maladie et le produit rappelé, un avocat peut évaluer vos recours et les délais de prescription applicables dans votre province.\u003C\u002Fp>\n\u003Ch2 id=\"recours-collectif-une-option-a-considerer\">Recours collectif : une option à considérer\u003C\u002Fh2>\n\u003Cp>En cas de contamination alimentaire touchant de nombreux consommateurs, un recours collectif (class action) peut être envisagé. Le Québec dispose d'une des législations les plus favorables au monde pour les recours collectifs en matière de consommation. Un recours collectif réunit les victimes partageant le même préjudice, ce qui permet de partager les coûts juridiques et d'augmenter la pression sur l'entreprise fautive.\u003C\u002Fp>\n\u003Cp>Pour les autres provinces, les recours collectifs existent également, encadrés par les lois provinciales respectives. Un avocat spécialisé pourra vous indiquer si votre situation entre dans le cadre d'une action déjà amorcée ou si votre recours individuel est plus adapté.\u003C\u002Fp>\n\u003Ch2 id=\"ne-tardez-pas-les-delais-de-prescription-sont-courts\">Ne tardez pas : les délais de prescription sont courts\u003C\u002Fh2>\n\u003Cp>Au Québec, le délai de prescription pour une action en responsabilité civile est généralement de \u003Cstrong>3 ans\u003C\u002Fstrong> à compter du moment où vous avez découvert le préjudice (article 2925 du Code civil du Québec). Dans d'autres provinces, ce délai peut varier de 2 à 6 ans. L'attente peut vous faire perdre votre droit d'agir.\u003C\u002Fp>\n\u003Cp>Expert Zoom vous permet de trouver rapidement un avocat spécialisé en droit de la consommation ou en responsabilité civile disponible dans votre province. Une première consultation permet souvent d'évaluer gratuitement si votre situation justifie une démarche légale — et de prendre les bonnes décisions avant que vos droits ne s'éteignent.\u003C\u002Fp>\n\u003Chr>\n\u003Cp>\u003Cem>Cet article est fourni à titre informatif et ne constitue pas un avis juridique. Consultez un avocat pour obtenir un conseil adapté à votre situation personnelle.\u003C\u002Fem>\u003C\u002Fp>\n",{},[]]