Clerks Award 2020 — free pay & rights calculator 2026 | Expert Zoom

Frequently Asked Questions

• What are the current pay rates under the Clerks — Private Sector Award 2020?

  As of 1 July 2025, pay rates under the Clerks — Private Sector Award 2020 (MA000002) range from AUD $25.74 per hour (Level 1 Year 1) to AUD $32.45 per hour (Level 5), following a 3.5% Annual Wage Review increase. Specialist call centre roles such as Technical Associate are paid AUD $35.55 per hour. These rates apply to full-time and part-time employees; casual employees receive a 25% loading on top.

• How much redundancy pay am I entitled to under the Clerks Private Sector Award 2020?

  The Clerks Award does not provide redundancy pay above the NES statutory minimum. Under the Fair Work Act 2009 Schedule 4, genuine redundancy pay ranges from 4 weeks of pay (1 year of service) to a maximum of 16 weeks (9 years), with 12 weeks for 10 or more years. Small business employers (fewer than 15 employees) are exempt from NES redundancy pay obligations.

• How many days annual leave do clerical workers get under the Clerks Award?

  Full-time employees under the Clerks — Private Sector Award 2020 are entitled to 4 weeks (20 days) of paid annual leave per year under the National Employment Standards. Part-time employees accrue leave on a pro-rata basis. Annual leave loading of 17.5% is payable when leave is taken, in addition to the ordinary time rate.

• What is the notice period under the Clerks Private Sector Award 2020?

  The Clerks Award does not provide notice periods above the NES minimum. Under Fair Work Act 2009 s.117, minimum notice ranges from 1 week (less than 1 year of service) to 4 weeks (5 or more years). Employees aged over 45 with 2 or more years of service receive one additional week. Payment in lieu of notice must be made where the employer does not require the notice to be worked.

• How much superannuation does my employer have to pay under the Clerks Award?

  Employers must pay superannuation at the Superannuation Guarantee rate of 12.0% of ordinary time earnings from 1 July 2025, under the Superannuation Guarantee (Administration) Act 1992. The Clerks Award does not prescribe a higher rate. Employees can choose their own complying superannuation fund under Fair Work Act 2009 s.149A (Choice of Fund).

• Does the Clerks Award 2020 provide casual loading?

  Yes. Casual employees under the Clerks — Private Sector Award 2020 receive a 25% loading on their base hourly rate in lieu of paid leave entitlements. This loading is applied to the ordinary time rate for the relevant classification level. Casual employees are not entitled to paid annual leave, personal leave, or notice of dismissal, but are protected by unfair dismissal laws after 6 months.

• Can I be made redundant as a casual employee under the Clerks Award?

  Regular casual employees with a reasonable expectation of continuing employment may have access to unfair dismissal protections under the Fair Work Act 2009. However, casual employees are generally not entitled to NES redundancy pay, as the genuine redundancy provisions apply to employees whose positions are eliminated — typically permanent employees. Seek advice from the Fair Work Ombudsman (1300 724 690) for your specific situation.

• What is the minimum wage under the Clerks Private Sector Award 2020?

  The minimum wage under the Clerks — Private Sector Award 2020 is AUD $25.74 per hour (Level 1 Year 1) from 1 July 2025, which exceeds the National Minimum Wage of AUD $24.10 per hour. All employees covered by the Award must be paid at least the rate applicable to their classification level and cannot be paid below the Award minimum regardless of any agreement.

• What penalty rates apply under the Clerks Award for weekend work?

  Under the Clerks — Private Sector Award 2020, Saturday work before 12:30 pm is paid at 125% of the ordinary time rate; Saturday from 12:30 pm is paid at 150%. Sunday work is paid at 200% (double time). Public holiday work is paid at 250% of the ordinary rate. Overtime is paid at 150% for the first 2 hours and 200% thereafter.

• Does long service leave apply under the Clerks Award?

  Long service leave is governed by state and territory legislation, not the federal Clerks Award. Qualifying periods and entitlements vary: Victoria requires 7 years service (6.067 weeks entitlement) while most other states and territories require 10 years. Use the Long Service Leave tab in the calculator above to estimate your entitlement by jurisdiction.